Bill Banyon

Review of The Old Spagetti Factory

So far we have received sub par service in the hou...

So far we have received sub par service in the hour we have been here. We have started getting our food and our drinks haven t even come yet. Very sad and poor service isn t something to be proud of. But they seem to be happy with how bad their service is so far. Will update as food or drinks get delivered if they ever do.

Update. We finally got our drinks and about five minutes later we got our food. Well almost. The forgot a drink and left some aluminum foil in the olive tapenade. So be careful if you order the olive tapenade as it might have left over foil in the blended olives.
Honestly I think everything we experienced could have been avoided with a simple change. Management that knows what to do in a high end high flow restaurant. Obviously the current management hasn t worked in anything other than McDonald s.