Oxana Slastina

Review of Leogrand Hotel&Convention Cent...

A modern, classic hotel with a unique design in th...

A modern, classic hotel with a unique design in the center of Chisinau. Friendly staff. But the flip side of this uniqueness is the low level of service and some staff. On the second day of my stay at the hotel, a very friendly receptionist asked me to pay my bill for my stay at the hotel bar! (Shock) She explained this by the fact that they once had bad guys who paid with someone else's stolen card and had to return money to the card holder .. On the fourth day after a hard day, I decided to drink Moldovan cognac in the Zaxi restaurant .. a very cozy and beautiful restaurant with delicious cuisine, if not for one unpleasant but. One waitress to the question what kind of Moldavian brandy drinks do you have , not having offered me a wine list, she listed me several names of Moldavian cognacs and offered me one of the cognacs, saying that this is her favorite, forgetting me to delicately voice the price of this drink (50 for 50 grams) .. then I would already decide to drink three for me glasses or give this money to charity .. it's a shame that I was rudely ruffled .... The administration unfortunately did not take any measures after my complaint! Well, the white shirt that I gave in for cleaning I had to throw away. It s unfortunate, but neither I nor my colleagues will stop at this hotel. Regards, Oxana Baden-Baden.