The receptionist guy is EXTREMELY rude. I had my v...

The receptionist guy is EXTREMELY rude. I had my visa application processed inside with a visa officer earlier but need to return an additional photocopy of my document. It is just a page and the visa officer told me I can just pass my copy to her and leave, I do not need to get in line again. However this receptionist stopped me(and many other ppl who was in the same situation) in a very condescending way. I was humiliated in front of others but cannot do anything. PLEASE replace this guy, do not let person like him tarnish the Spain image.