It seems I had the exact same problem as another l...

It seems I had the exact same problem as another lost Patterson client. My father and I were very interested in 07 ford expedition base model. We drove it multiple times and were prepared to buy it. On our last test drive it started making a ticking noise. He told us he would get it fixed. We waited a week for a call and never got one. We resorted to calling the salesman and got some excuse about it not being done yet. Long story short this went on and on back and forth for weeks. I know for a fact that the work had either been finished or not done at all because I saw it on his lot multiple times during that period. We finally gave up due to impatience. Just as another review said, it seemed like he didnt even want to sell us the vehicle. I'm confused as to why he wouldn't be motivated to return our calls considering its not a terribly desireable car. It was still sitting on their lot nearly two months later. Completely unprofessional. Their response to the other review concerning this issue was that they're not a high pressure dealership. While that claim is true, it does not warrant their unprofessional behavior. Be warned. Dont spend weeks waiting for the phone to ring.

Response: 2/23/16
After reading the dealer reply to the first part of my review I can't help but be upset. First of all since it was deemed appropriate to bring my age into this matter (I am 16), I will say that the fact that a 16 year old even feels the need to write a review for a used car lot says something. Secondly, yes I did prove that you don't use "strong arm tactics". In fact it seemed that there were no "tactics" at all. After leaving multiple messages with the receptionist, there was not one returned phone call in the weeks following our test drive. I should not have to "stop in and inquire about the vehicle" in order to get your attention. I realize from a business standpoint that responding to negative reviews on google can make you look better, but I would have been a much happier person reading a response that said "we are sorry to hear that your experience was not the best that it could have been, and we will definitely take this into consideration" than reading this one in which my father and I were blamed for not being more interested.