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This was a recall service for a 2019 Volt for whic...

This was a recall service for a 2019 Volt for which I received an estimate of 4:30 completion, and a text message to my cell when it was done. I did not receive a text, and at 4:55 I received a phone call on my land line that the car was ready, but the shop would close at 5:00. Their website shows that the hours are 9am to 8pm on Friday (I had the work done on 7/24), When I went to pick up the car on Saturday morning, the place I had left the car was closed, and I was told to go to the Mazda dealer further down the road. There I requested the car, but the person seemed not to know where it was. After about 20 minutes they found it, and I was able to pick it up.

When I dropped it off I had requested that they look at the driver side rear tire which showed only 30 psi on the dashboard warning. This was noted on the invoice, but apparently was not done since I noticed on the drive home that the tire pressure was still at 30 psi. I pumped it up to 38 psi when I got home, and have had no more indications of low pressure.

I think this was very unprofessional service and treatment, and I do not plan to return.

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