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sara oddi Review of Connect for Health Colorado
I called to cancel my insurance plan in January be...
I called to cancel my insurance plan in January because I was able to access health insurance through my employer. The employee that took the cancellation call did not enter it correctly and I was charge my premium amount. I have been call CFHC every Friday since 02.01.21 to get my refund back. I have been told different information by each person that answers the phone. I have asked to speak to a supervisor several times and have been told the supervisor has declined to speak to me. I am STILL trying to get my over $300.00 back. It is disappointment to have supported a program and system only to realize CFHC takes no responsibility for their lack of response and passes ownership of the issue to everyone else.
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