Amy King

Review of Oshawa Community Health Centre

It is a shame that this amazing medical facility i...

It is a shame that this amazing medical facility is filled with unhelpful and rude staff. Kathy, one of the receptionists at the front desk, is unbelievably ignorant and refuses to be helpful. I am not sure how she has a job! Each time I arrive at the office I am not greeted and if I need to book an appointment Kathy buries her head in her desk pretending not to see me. Kathy has refused me and my family on multiple occasions for an appointment, simply telling me no, even when I beg for an appointment for my infant daughter to see a doctor. My latest phone call into the office resulted in Kathy hanging up on me. I have been going to this office for as long as I can remember, even before the location was where it is now, and I am treated in a way I never have before by a medical professional. After finally complaining, I have yet to be called back by the Manager to address my concerns.