Shawn Logan Review of Shrine @ MGM Grand at Foxwoods
They charged us for a bottle that no one even requ...
They charged us for a bottle that no one even requested! When I told the bottle girl that no one requested the extra bottle she informed her manager. I even asked who ordered the bottle and she was unable to point out who she claims asked for another bottle. The manager that she introduced me to was completely unprofessional to the point where my cousin had to step between us because of how angry I was. When I informed him that I didn't request another bottle during my visit he responded by saying well why would you drink a bottle that you didn t order? I responded by asking why wouldn t someone make sure that the person who s card they have on file is ok with another bottle being added? The whole situation was shady and I will absolutely not be back to Shrine and will be sure to tell my wide network to never go here either unless things change because this seems to me like it was a complete scam.
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