14 hours later, car still waits.Keys still in igni...

14 hours later, car still waits.Keys still in ignition.....We were at PepBoys and as we pulled in, our car had died.The technician did not have time to fix it and put water into the overheated engine hoping to get us back to Telford. It only made it a block away to Golf Galaxy. We walked across a very busy street to PepBoys again and they called the towing service which stated "an hour". On Mother's day 2 very exhausted hungry children sat there waiting for the vehicle because it needed to be fixed that very same day because i explained my husband's first day at work was the next day and that he is the only provider for our family(for right now).We waited for 3 hours and we had to get them home to bed(my poor neighbor came to pick us up).It had been a total of 4 hours and the kids had CHIPS for dinner because the man at PepBoys was kind enough to purchase them for us(we have money for food just not to eat out)! By the time we got home, we only had time to shower and go to bed...The next day, the keys still in the ignition (because we had to get our girls home to bed).The car has been double parked in 2 parking spaces at Golf Galaxy over night because it literally died right there at that very spot.So, it's been waiting to be towed for over 14 hours! in fact, I called the next day and STILL they said,"an hour" waiting time.Terrible service.My experience is that they do not care if 2 children are stranded without food or water on a hot day for hours at a time(we do not eat out because we literally cannot afford to). Do not trust this towing service!...........Still very upset