Service staff were very courteous. Only complaint...

Service staff were very courteous. Only complaints I have are that they did not: clean the vehicle (a sign on the service desk stated that cleaning was suspended for the winter and would resume in the Spring... it's August!), a chocolate-covered cookie crumb was left on the driver's seat (thankfully the seats are leather and I noticed it before sitting down) and the service maintenance book was not updated with the factory service performed.