Debi Piuser

Review of Century 21 Everest Realty Grou...

We moved to Salt Lake and needed to find a home to...

We moved to Salt Lake and needed to find a home to buy. I chose our realtor, because he was an acquaintance of mine from years ago and I saw that he was into selling homes in the area. I knew he had a big family and I wanted to help him out. Our realtor was very helpful and attentive while we were searching for a home. Once we entered into a contract and bought a home, he dumped us like a hot potato! A stranger would treat us better! We have bought and sold several homes over the past several years and have not had this type of experience with any Realtor! There have been many issues arise on this house once we moved in, and he has not been helpful. We are now stuck with this place and a lot of problems have popped up that were not disclosed 6 months ago. I had also asked our realtor to get a warranty ""ON THE AC"", (because it was wintertime and I wanted to make sure there weren't any problems with it). He told us that he did this. When I called to have someone come out and take a look at our AC, they tell me it is not included in the warranty. I understand that Century 21 Everest Realty Group has won awards for their customer service. This surprises me with employees like our realtor. Go with a stranger before you put your money on an acquaintance or Century 21 Everest Realty Group. Also I see that the one good review they have on this site is by an employee. Go Figure...