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I went to David s World for a commuter bike. The s...

I went to David s World for a commuter bike. The salesman didn t seem to know what a commuter was, and didn t really have any helpful information. He offered me their Dual sport which was supposed to be able to take on and off road terrain. After I blew the front tire from riding on sidewalks (I think the tire was not seated properly and the tube got pinched) after a day of riding it, my attention was drawn to how cheap the tires/tubes were and that they were merely road bike tires/tube. Returned it and went for the X-Caliber MTB ($1300+-). Gears were messed up due to poor assembly and some part quality issues. Took it back several times for this issue and the bike gears came back in worse condition than previous. Just dealt with the grinding and off transitions and misses. Front wheel started dragging on something. Reported to the technician along with gears on one of many trips to the shop. The technician said it was fixed once again, but come to find out it wasn t. Just dealt with it. Note this is supposed to be a brand new bicycle at this point. Another service issue was when I had to replace my back tire rim due to a car accident . I still blindly trusted David s World and had them do the work. The technician did not seat the tire in the rim and any noob to bicycles could tell the wheel was wobbly and the tire was very off. The tech I spoke to over the phone to let me know they were working on it seemed unsure of what he was doing in regards to the entire job. Suspicions verified after receiving the really messed up wheel.
In the end I took my bike to another store and they fixed everything and my bike is working better than when I bought it. The bikes are not the best at David s World but they could up the value to match the price by having better techs and salespeople. That would set them apart from Walmart and other stores and that is what I expected by paying 2x as much for a bicycle and going to a speciality store. Not saying not to go there. You may by luck like at Walmart get a bicycle put together properly and have a sales person who knows bicycles...well...It s up to you. Just be diligent and persistent that everything be perfect before leaving the store.

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