It is hard to know where to begin. I paid for year...

It is hard to know where to begin. I paid for years to have wiring for phone insured. I was away for a year and returned and suddenly there was a wiring problem and then told they were no longer covering it (yet somehow the bill wasn t reduced. Everyone I know pays a different amount for services. The costs go up as services decrease. This is a monopoly in my area. Even where it is a duopoly service will be abysmal. Costs are nothing like this in other countries. Spectrum has eliminated the PBS most relevant to our community and we have THREE local broadcast stations that are Sinclair while local stations from equally close areas were eliminated.