Their recovery service is really a farce! They do ...

Their recovery service is really a farce! They do not make any appointments. On the first appointment they did not show up and on the second they were 3 hours (!) Late. And despite a clearly formulated problem in advance, the technician had no spare parts. We've been waiting for weeks for those pieces now. Can not cook at home for months. They did get their money from our account on time.