F F Review of McGeorge's Rolling Hills RV Su...
Very disappointed in this place. We bought a great...
Very disappointed in this place. We bought a great RV but absolutely horrible service. A few months ago the auto steps would not go in. We were grounded for our weekend trip because the steps would not retract so we could not move the RV. McGeorge told us to contact the manufacturer ourselves and try to see if they would send a tech out. Well on a Friday night that is impossible. We had to wait until Monday to demand to speak to a manger at the store (bc we had no luck with coachman), after explaining my disappointment in the situation Art said that he would "do whatever it takes to make things right". So a tech came out and put steps in manual mode (we couldn't bc it was rusted shut). Art said that a new set of steps were on the way and would be in soon. Fast forward to 2 months later for an available appointment to fix the stairs only to find out the wrong steps came in so that prolonged having our RV in the shop another week so we gave a list of things to fix that were under warranty, one being the fresh water tank leaking. The technician said it was the over flow value that let water out and it was a safety feature so nothing was wrong. (Ok, let's hope that right) but then they charged us $40 to tell us that, on a concern for an RV that 6 months old!! I'm so over this place. Very disappointed. You are better off buying your RV in Texas and then find a local, trust worthy mechanic instead of McGeorge. Definitely don't get the "we care about you" feeling from them.

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