I had a hitch placed on my car and when it was ret...

I had a hitch placed on my car and when it was returned their was a huge gauge in the steering wheel. I reported it right then to the service dept who took pictures and advised I would be contacted by a supervisor. I was never contacted by a supervisor. I had to call twice. Where a supervisor starting with the letter J accused me of placing the gauge and hung up on me. I had to go through three people before someone told me that supervisor would contact me back. They never did. I called again and was told that they did not place the gauge and that it was normal wear and tear. I am not sure how a gauge is normal wear and tear. I will never do business with them again.