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Awful experience with townsquare interactive, I wa...

Awful experience with townsquare interactive, I was lied to from day one, they over promise and under deliver all the way, starting with the sales person that told me they were able to do and provide some of my conditional request to work with them, that was a lie, since I requested that my new website, build by townsquare, had a product catalog like my original website has, well it seems no one in townsquare office knew how to do this.. and told me I should hire a 3rd party to do the job, so they can embed the catalog on the website.. well that was not what I sign up for. The website that thet built, was also, far from professional, I own a garage door service business, the website that they delivered had lawnmower company pictures.. was not optimized, and the few things that were optimized had typos, yes typos on something that is supposed to be "optimized".
Another throwback was the fact that they told me it was a month to month thing and I never authorized an auto payment on my credit card, no only they charged me on autopayment, but for the full amount after I requested the website to be removed and bring back my old website. They charged me for website services they were not providing anymore!!!!!!! After countless hours on the phone, being promised someone would call me back, they never did, so I always have to call them back again, get the phone answerd by a different person, that most times would hung up on me. They took almost 3 month to perfom the refund that I requested from day one and never gave me a refund receipt. I strongly recommend to stay away from this company since they lack of business ethics and the crearly don't care about their costumers.

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