R

Over priced and flavorless! Went with the family a...

Over priced and flavorless! Went with the family and ended up regreting the $31.95 per person I had to pay. There was a buffet, with a few things tho choose from. However, none of which had flavor. The prime rib was cut very thin and given very little of, the ham was dry and very hard to chew. The other items looked as if they were prepared weeks ahead of time and just thrown on the buffet. I ended up eating mashed potatoes & gravy as nothing looked or tasted edible. I ordered a Sprite/Seria mist and it was highly watered down. When requesting a refill the waitress filled with water several times even after being told it wasn't water. When the bill finally arrived I was charged the same price for my 11year old as myself and husband. It wasn't, until I pointed twice that she was 11 and her meal of potatos, salad and banana cake should only by $14.95 did she finally agree to change it, but only after making the comment "you should of advised me she was not an adult when you ordered!" Then walked away, leaving my credit card at the table. She took an additional 25 minutes to go change the bill, before bringing it back and stating the receipt needed to be filled out completely and that 20% gratuity would be added. I asked why there was a 20% gratuity charge for a table of 4. But she walked away, i filled the paper out NOT authorizing such gratuity as this wasn't posted anywhere, nor was I advised during reservations. I waited another 20 minutes for her to come get my card and another 15 before she ran my card and brought it back without a receipt for myself. Only the one to sign. We only went here because we stayed at Zenders Splash Village, and wasn't sure this was where the reservations were for. Within hours of getting back to our room, both my daughters, husband and I all felt ill and took turns using the restroom all night. I'm gonna say is safe we got a dose of good poison! As from 9 p.m. on into the next day we were violently vomiting and dealing with diarrhea. Its safe to say, I'd never visit again, Christmas or not it was horrible service.

Comments:

No comments