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Dr. Alwan was great years ago but I agree with oth...

Dr. Alwan was great years ago but I agree with others about appointment times being off and his PA in Upland has no regard for patients. I am a working mother of two boys, one with autism. I have to make special arrangements with respite or family, or I have to leave work early when I plan appointments because my son needs constant specialized care. I'm also careful about asking for time off because I have so many appointments for my son. I got a missed call just under three hours prior to my appointment cancelling on me. I figured it was a reminder as no message was left. I showed up and the front desk says the PA decided to go home early. I questioned this thinking there must be some mistake. Again and again I was told that she wanted to go home early. I'm now scrambling trying to figure something out to be seen and have care for my son. No regard for patient needs.

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