Ehm Ha

Review of Kameha Grand Bonn

Evaluating a hotel during the crisis is actually d...

Evaluating a hotel during the crisis is actually difficult because the conditions under which it is worked are certainly not easy. Nevertheless, I felt comfortable, the staff was friendly, it was very clean and the Rheinalm and the Riverside Bar were good and well attended. A star deduction because at one point or another you get the feeling that it could be renovated. But can understand that this is currently not a priority. At the moment it has to go on somehow. In addition, some hotel guests are rather unpleasant (snuggly) but the hotel can't do anything for that and you might just book that with 5 *.

Edit: Unfortunately I have to deduct one star, because housekeeping is really the shortcoming of this hotel and I don't expect anything like that in any hotel.
One day housekeeping knocked on the door at around 9:20 am, which is simply too early. Since it was stated on the guest information that cleaning only takes place every two days, the "Do not disturb" button was not activated. The icing on the cake was when the maid discussed with me when I made it clear to her in my bathrobe that she should come later. Absolutely outrageous.
The next day was the day of departure, here too the housekeeping knocked at the same time and came into the room despite a "no", something that is not even possible in a cheap hotel. The room was booked until 12:00 p.m. and so housekeeping had no business there anyway.
I had already communicated this at the front desk but would like to publicly announce it again because the Kameha urgently needs to act here. Good housekeeping is actually a hotel's flagship. But if they behave like that and not even protect their privacy, such a house must be really ashamed.