ana maria perez

Review of Herndon Family

Horrible experience. Horrible customer service and...

Horrible experience. Horrible customer service and staff. They do not know how to schedule appointments for available times. The front desk consistently gets the basic information for the practice incorrect, such as available appointment times. They told me that I would have an 8:30am appt as long as I called when the phones opened at 7am. I was on hold in the call line for 20minutes, until finally someone answered and informed me there are no such thing as 8:30am appointments as I am crying in excruciating pain.