Brandon Agosto

Review of House of Blues

I attended FKA Twigs on 11/19. 2 minutes before sh...

I attended FKA Twigs on 11/19. 2 minutes before she was set to perform, the fire alarm went off and we were forced to exit the building. I understand that this, by law, needed to take place and to ensure our safety. However, while being herded outside, I have never been more disrespected or horrified at the behavior of some of the concert staff of any venue in my 20 years of attending shows.

We were treated like absolute animals, being yelled at in our faces and ears to somehow all fit on a tiny sidewalk area across the street, an impossibility for over 2,000 concertgoers that were minutes away from seeing the main act. Some of the concert staff were shamelessly berating us, yelling that we don t pay their salaries and they couldn t care less how upset we are with the situation.

As we were let inside, one of the concert staff explained we could go through the Foundation room entrance. As we were entering, another unbelievably rude staff member began yelling at me saying to stand back and go around to the other side of the venue.

Out of nowhere, this staff member began to push and shove me. I ve never felt so violated and an invasion of my personal space and well-being in my entire life. I ve never had something so appalling and disrespectful happen to me in any public setting ever. I am always polite and always follow protocol. I understand the staff at the House of Blues are doing their jobs. But the reality is, I did not spend over $50 to be yelled at, pushed, shoved, and abused by their staff.

I am demanding an apology and a refund by Ticketmaster and the venue. I can assure that unless this is made right by the House of Blues in Boston, I will never attend a concert at this venue again and I will vow to tell any person I ever come across to never step foot in that house of horrors.