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Sam Hearn

4 years ago

In January 2014 (I think, it's been so long ago), ...

In January 2014 (I think, it's been so long ago), I settled my account with a discount offer. Did not get my settlement letter. Called them, and they said the lady working with it is on leave. Called back a month later. This time she was there, but told me I am not their only client, I will get my letter when they get to it. It is now two years later (and many phone calls) and still no letter. If these people call you to settle debt, don't. Once they get your money they "disappear"!

EDIT: I finally got my Paid Up letter on February 6, 2017. This was after paying the account in full on January 26, 2015. When they said it would take 2 weeks for me to get the letter, I did not realize they did not know the difference between weeks and years...

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