I was looking forward to moving to their 3525 W. b...

I was looking forward to moving to their 3525 W. broadway location until the day of the move, where everything until the end of my tenancy was a horrible experience with Bastion.

I told them I wanted to move a week before the end of the month and I have agreed to pay rent for that week.

Getting ready to move, I walked into an apartment with burger buns left in the oven, black tarry paste inside the kitchen cabinets and tortilla chips and other crumbs in them. The cabinet s paint was peeling off, and many were water damaged. The carpet was pure black wth dust, nails, screws in it, burnt patches and red stains. The double sided windows had moisture stuck in between and was one of the worst views. Basically they did not clean my unit.

I contacted them and rescheduled the move until the beginning of the month. That day came, I walked inside the unit and all was the same. Nothing was touched or cleaned at all.

Solution? I had to clean the apartment alone for 4-5 days, paying for the carpet cleaning myself. I was not re-imbursed. BUT THATS NOT THE PROBLEM. They had done it to many people before me too.

The problem was that everything was so old and about to break and they knew if they would clean it or try to play with it, it would break. The carpet lost most of its cotton/fluffiness over the years that they did not want to touch it.

During my tenancy, and after carpet cleaning/vacuuming for regular cleaning, a 4 inch rip happened to the carpet. During my move out, they decided to keep all my $800 tenancy deposit to replace the carpet. My fault? No.

This company needs to renovate all their units at that location as everything is old. They keep increasing the rent by 200-300$ after each tenant but they give nothing in return. Save your money and headaches go look elsewhere.

Edit: to show you how greedy they are, they charge $100 move in fee and they do not even lock the elevator for you. They just want to fill their pockets. Bad real estate company.