Kristen GodleyReview ofNine Zero Hotel
Staff was all kind, the bed was comfortable, and t...
Staff was all kind, the bed was comfortable, and the A/C worked well. That's where the pros ends. My fiancee and I stayed in room 1603 one night, and it was a hot mess. The whole room was depressing with no decor and did not match the pictures online. There was no rug, no footstool for the chair and the bedding was sad, the top blanket (which was just a flat sheet on top of the blanket) had holes in it! Several hours after checking in, a cleaning person let themselves into our room without knocking to change the holey top sheet as their manager had told them to do but hadn't informed them we'd already checked in! They were very apologetic but it was so bizarre that they just waltzed right in to an occupied room. We didn't address these complaints to hotel staff because ultimately we were only staying one night and didn't want to make a fuss, but I want other guests to be aware of the situation! Attached are pictures detailing the lack of cleaning and disrepair of the room.

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