Oof do not order an appliance from Lowe s - this i...

Oof do not order an appliance from Lowe s - this is their third party delivery company. I can t possibly explain how awful DSI Logistics is - their incompetence with logistics would be amusing if they hadn t wasted hours of my life on the phone and a endless amount of energy waiting for abd tracking a delivery that never comes (and still hasn t). They ve no-showed multiple times on the delivery window.

Lowe s is no help, they just point the finger at DSI. We finally figured out how to get a hold of DSI and they oscillate between ridiculous excuses and pointing the finger back at Lowe s. We ve finally reached a point in speaking with enough people at DSI that we ve figured out DSI is over scheduling their routes and then hitting an hours/mileage limit for the crew - so the remaining deliveries just get hung out to dry.

The obvious next step then is to get in the AM delivery window - but no one at DSI or Lowe s (after daily phone calls and hours of hold time) is willing or able to make that happen. I d go there in person but I m confident I d have a complete meltdown and go viral on the internet.