3 years ago

Had the worst customer experience here ever. I boo...

Had the worst customer experience here ever. I booked a car here and upon arrival found that I left my international drivers permit at home. Please mind, that this is Greece, it's hot, me, my pregnant wife and my daughter just came off a flight and the rental is a 5-10 minute drive from the airport. So, fine, the rules clearly state that I should have the idp on me. My wife, though has a valid and working international drivers license on her, can we rent the car in her name? The answer is "no, you can go back to the airport and rent a car from someone else". The worst part is that the person has no intention to help or anything, just like this "go f yourself" attitude. So beware, most likely this unfriendly behavior is with everything they do.

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