alex berryhill

Review of BMW of Nashville

I have had the most absolute awful experience at t...

I have had the most absolute awful experience at this location, my wife took her car in for a diagnostic because her dash kept cutting off while driving and it was scaring her. Come to find out it was a recall because of a manufacturing defect, all she wanted was the vehicle fixed. They recommended that she change her oil and she told them no for all the extra additions that they were recommending. They told her that it would get taken care of inferring that no charge would be added and when she picked the vehicle up a week later she had over $300 in charges for an oil change and some carbon fiber vinyl being removed from the vehicle. If you don t have much knowledge about vehicles do not take your vehicle here. I will never recommend anyone to buy from here or take here to get serviced. Very disappointed with my experience.