I ordered an air conditioner from this company, un...

I ordered an air conditioner from this company, unfortunately the indoor unit arrived damaged, I believe that the fault lies with the manufacturer. But I was able to solve the problem with a washer. Unfortunately, it took a while to get permission to do the repairs myself, because I wanted to make sure that the guarantee would not expire. But when the answer came, I was called by rednux on my own. Normally I would subtract a star for it now, but due to the corona it may be difficult at the moment.