Miranda Gauna

Review of UTMB- Travis State Jail

I m not entirely sure what I ll expect when I arri...

I m not entirely sure what I ll expect when I arrive to take care of my fathers end of care directives but I ve been calling for over a month to get some headway and they give you the run around with an attitude as though they have better things to do! It s appalling! Then they state, they ve been trying to contact me for a few days after I was told my father was NOT in CRITICAL condition. Now they are stating after just a few weeks that my father is now in critical condition and my family and I needed to come and be with him. I will say that I did come across a few very helpful personnel, and as someone who also works in the Law Enforcement spectrum, I understand the influx and frustration but I also make sure I can give my time and attention to those who are concerned for their family member, ESPECIALLY, if there s been a trauma or end of life.