Robert Prol

Review of Tenafly Bicycle Workshop

I have been bike commuting for a couple of years, ...

I have been bike commuting for a couple of years, and was interested in test riding a Gary Fisher Simple City 8. I used the Gary Fisher Web site to find several bike shops who were listed as carrying the bike, some as far away as 25 miles. I contacted about 5 shops, and no one had this bike in stock. Most of the shops wouldn't order the bike without payment in full, and one offered to order it if I paid 50%, which I could use as a store credit if I decided I didn't want the bike.

Tenafly Bicycle Workshop responded to my e-mail within minutes, said they did not have the bike in stock, but could have it in a week. They said I didn't need to make a deposit, they were confident that if I didn't want it, they could sell it. So I asked them to order it.

When the bike arrived and was assembled, they contacted me to come in for a test ride. The staff made several adjustments to make sure I had a comfortable fit. They did not press me to purchase it. I asked if they could hold it for 2 days while I thought about it, and they did. I bought the bike the next day, and was pleasantly surprised at the price they charged me. It was below the MSR price. I will buy from them again.