Murphy Tang

Review of West Coast Holidays

We have joined a tour to Yellowstone organized by...

We have joined a tour to Yellowstone organized by West Coast Holiday in Jun 2017 for 9 days. The tour guide Lavia Nam has tried to convince us to join an expensive boat trip but number of people cannot meet the minimum the tour cannot be organized.
Lavia Nam has taken a nasty step to shorten all our sight seeing time from one hour to 20 mins and Lavia Nam even do not take us for lunch. Lavia Nam has totally ruin our holiday.
Though we have made written complaint to West Coast Holiday but do not receive any response from them. It sounds to me that West Coast Holiday do not discipline their tour guide and no guideline for the trip arrangement . The tour guide just treat customer as a fool.