My doctor here is great, but I have a very hard ti...

My doctor here is great, but I have a very hard time getting an appointment. The wait times on the phone to schedule are consistently 10-15 minutes. And when I do get through, I either have to book 1-2 weeks out or try calling at 8am sharp the following day to cram a "same day" appointment into my already busy schedule. Overall, while I greatly appreciate my PCP here, I have a negative impression from this clinic despite how kind and awesome the doctors and nurses have been to me. My constructive feedback is: 1) make it easier to schedule, and even modify appointments - be flexible for your patients; 2) it's very obvious that your administrative desk is either not well trained, or they're over-burdened and juggling too much at once. They often sound stressed, hurried, or complacent, which isn't what a stressed and hurried patient needs to deal with when they're seeking medical care. While I feel like the medical staff cares about me as a patient, I'm not sure the clinic as a whole truly reflects the best that I've seen from other practices. I think 2.5 stars would be an appropriate rating for Neighborcare. I will unfortunately be seeking a new PCP this year, and will miss Dr. Driscoll.