BONILLA401

Review of Health First

This is Insurance has gotten worse and worse!! now...

This is Insurance has gotten worse and worse!! now they transferred the provider line overseas and they're not even trained well...they communicate via email and don't solve problems!! I asked to speak with a manager and she hung up on me.. When they can't help you they either keep you on hold until you finally give up and hang up or they disconnect the line..ugh!! Customer service are awful and your inquiries and issues never get resolved with them!! don't choose this insurance go with Metroplus or Healthplus...their great!! this company sucks!!