NAHID SHABNAM HAIMONTY Review of John Moore Services
Very lousy service, technician spend less than 30 ...
Very lousy service, technician spend less than 30 min, could not even diagnose the problem correctly. Wasted my $69.00. never again.
AFTER OWNER'S RESPONSE, FOLLOWING IS MY ANSWER:
No, your customer team has not reached to me personally. Your technician Diego Ferreyra came to check the source of a clanging noise of our ac outdoor unit and said it was the compressor that went bad and we have to replace it, gave a rough estimate of $5000.00. We called another company to verify and they found out ac motor bearing was bad, after they replaced it for few hundred dollars, ac is now running fine!!
Your company should refund me $69.00.
POSTING AFTER REFUND IS RECEIVED:
After my above response, i received a call from customer service and I appreciate that I was refunded the trip fee.
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