I am highly disappointed in the quality of service...

I am highly disappointed in the quality of service and accommodation. I was given my key to my apartment and I was welcomed with the smell of urine. There was rat feces everywhere. Also, there was a rat in the toilet with human feces both in and on the toilet, including the bathtub. The apartment is not livable for my daughter and I. I immediately let the staff know, they refuse to give me a refund or provide any kind of accommodation. Do not sublease or lease from University Square, University Park, University View, or any affiliates! Run away.