Brannon Cooper

Review of Southern Honda Powersports

My step-mom tried buying a motorcycle from here th...

My step-mom tried buying a motorcycle from here that was supposed to be a Christmas gift for my dad this year, and they completely tried to screw her over. My dad found a bike online listed for $3300, loved the look and size of it, and told everyone in the family he'd love to have it. Therefor, my step-mom called and put the bike on hold so her and her uncle (who knows a lot about bikes and has multiple bikes of his own) could go look at it. The man she talked to on the phone told her they would hold it for a week, and assured her the bike was listed at $3300. 2 days after she put the bike on hold, the manager called her telling her "I have bad news. I cannot sell you that bike for $3300. It was listed at the wrong price on the website, and my employee that told you the price read it off the website as well. The bike is actually $4200, but I'll sell it to you for $3600." Naturally, this extremely upset my step-mom. When she tried arguing about the price saying that since it was listed wrong online and an employee told her the same price, she should get it at that price, he told her again that he would not sell it at that price. The only thing he did tell her was that he would reduce the warranty, if she got one, by a little over $300. Which, obviously, still balances out in the favor of the manager. My step-mom would only have saved $30 at most if she would have taken that deal.
There is no way that you accidentally mis-price a bike by $900 without realizing it or fixing it for weeks. Even if that were possible, you absolutely do NOT tell a customer you will not sell them a bike (or anything for that matter) for the price they already have it on hold for. $300 may not be much to some people, but to other people it's a lot.