I wanted to order a parquet from you and on the on...

I wanted to order a parquet from you and on the one hand the employee was unfriendly, on the other hand it would cost 100 euros extra for the delivery and take 2 weeks. Because you first have to order it from the central warehouse to you in the finals and then commission a private transport company, which I am allowed to pay myself. And that with an order value of over 1000 . But if I order the parquet from you in the online shop at Obi, the delivery is free and with me in one week. This means that your online shop is in direct competition with your branches and is clearly at a disadvantage. How stupid is that?