Rachel

Review of West End Salon

I am rated this a 4, mostly because of their aweso...

I am rated this a 4, mostly because of their awesome, helpful, talented, stylist, KAT. My first experience with the salon was unfortunate, the stylist, bless her heart, did not deliver on her promises and was very lacking in the consult department. The girl tried, she was polite...my hair was just not right. She did apologize. The big deal, the almost make it or break it was the owner/manager Kim. She was rude and just had an IDGAF attitude. Unbelievable, it's not like I'm at Cost Cutters, ya know? I will leave out details. I rescheduled the next day to fix the mess up and was scheduled with Kat. Kat takes time for consult and really helps out in making decisions with your hair if you have questions. She also does great cuts, colors, eye brow waxes. She's just good at what she does and friendly! The manager still kind of gives me shade when I come in but Kat is worth putting up with it :-)