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Took care of my dog who had been chronically vomit...

Took care of my dog who had been chronically vomiting. Thankfully my pup is okay, my only issue is they seem severely understaffed at the moment. As other recent reviews mention (and because COVID has put other measures into place that seem to increase wait time), I dropped my dog off at 4:30 and was told he would not be seen by a doctor for 4-5 hours. We were called about 3.5 hours later around 8:00PM saying he was getting moved up on the list due to "declining at a fast rate" with an extremely high temperature and heart rate. I did not receive a call back and had to call myself multiple times asking for an update. I was not able to get an answer until 1:15AM. They luckily did everything they needed to and got him through being in shock, and he was released to us the next day. I just wish the communication had been better as the phone call at 8:00PM was made to sound very critical and we would have to prepare for a potential emergency surgery, and then not hear back for 5 hours. Also, an overnight stay is a costly $2,500.00 before any additional testing costs. I recognize not everyone can afford this, but they do have payment plans. So just be aware.

Overall I am very thankful for their services and for keeping such a keen eye on him to know he needed to be moved up on the list and to treat him for shock. Not sure what would have happened without their attention and care.

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