This place was booked almost a year in advance. I ...

This place was booked almost a year in advance. I arrived, they did not have my room available-so I was told. I requested a manager, who was quickly able to accommodate. Arrived to room fine, but there were no washcloths. Thought it was no big deal since it was late housekeeping was coming next day. Housekeeping didn't arrive that day or the next.