I've been a tenant of Ultimate Realty for almost a...

I've been a tenant of Ultimate Realty for almost a year now. In the time I've lived in this house, I have been in awe of how responsive Ultimate Realty has been to any issues with this house. When I moved in early last summer, there was an immediate issue with spiders -- and I'm terrified of spiders! An exterminator arrived within 24 hours, and the spiders were gone. I have dogs, so needed pet-safe treatment, since one of my dogs had a seizure disorder. I was so appreciative of the guy who came; he assured me that what he was spraying was pet-safe. I also had a plumbing issue last year, the drains were running slow, and that was immediately taken care of by a plumber who arrived within 48 hours. Just recently, the sewer backed up into the basement! I just happened to go down there late at night to do some laundry, so caught the problem really early. I put in an emergency work order late that night, and the drain guy was knocking on my door shortly after 8am the next morning. It was a blockage at the street that caused the problem, and it was resolved within a few hours after his arrival. And the latest issue was a problem with massive heating bills. Ultimate sent a technician to check the furnace, but I told them the problem was in the attic, since the snow melted off the roof within hours. And so it was! There was NO insulation up there at all!!! The attic was insulated within a few days, and the difference in the house has been dramatic.

I guess what I'm trying to say here, is that every single issue I've had has been handled very professionally, and resolved very quickly. The entire team at Ultimate Realty has been incredible in handling all of my needs, and I'm very happy with how well they've taken care of each issue that has arisen here. From the boss on down, they are an impressive group of people, and I can't say enough about them. GOOD people, GOOD company, and I'm really glad I live here and have them to take care of things for me. Many thanks to everyone at Ultimate!!!