Been staying here for the last 6 months regularly....

Been staying here for the last 6 months regularly..no issues up until this evening. I flew in and had to get my new company card in the morning. The woman at the front was very rude and was not willing to work with me till morning. I don't use credit cards personally. She was willing to let me sleep outside. I thankfully was able to get a room for the week at the MARRIOTT up the street for the week!!!!