Marine Le Cunff Review of Atlantic Toboggan
This water park lacks attractions. Too many people...
This water park lacks attractions. Too many people for what there are as slides. People crowd into the wave pool. An endless wait for the slides (even the smallest). In addition, we realize that the park welcomes many more people than it can, since there is already a queue to be able to get a buoy (compulsory for large slides) which means that there isn't enough for everyone. We spend more time waiting for our turn than we spend in the attractions here. Ridiculous.
After a complaint to the management following a various problem, I did not receive any compensation, but I did have the right, however, to very inappropriate behavior. Do you think that smoking a cigarette in front of customers, who already complain about your services, is a welcome worthy of the name?
The staff are in bad faith and refuse to admit their mistake (which can happen to anyone) and would almost turn the situation around.
A company worthy of the name should give priority to welcoming customers. But here, we realize that filling the boxes as much as possible (even crowding people, at the expense of their satisfaction) is a priority.
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