chantal farias

Review of Applewood Plumbing, Heating an...

I have used Applewood in the past an they have alw...

I have used Applewood in the past an they have always been courteous, honest, trustworthy and efficient. I scheduled to have my furnace to be serviced and they phoned to tell me that with the early snow, some people were without service and they asked if they could reschedule my service for a Saturday when I was home from work. I was upset at first because I really needed my furnace serviced but appreciated that their concern was with those without power first hand . They offered a credit for the inconvenience and schedule d my service to today. They always call ahead and give a window of time and are very prompt. Seth serviced my furnace and replaced the filter and was then able to also service my AC unit. I was very pleased with the services. It turns out my AC unit is 17 years old and needs new parts or to be replaced. Seth informed me about each option and left me an estimate for both options. I am pleased with his honesty and knowledge.