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julie howlett

4 years ago

Very unimpressed. Tried using curb pick up, after ...

Very unimpressed. Tried using curb pick up, after receiving many emails changing the status of my order, cancelling certain products and putting some on hold, we finally went to pick up. Had to call in multiple times before spoke to someone. I understand that they are very busy, so we didn t complain. Unfortunately the disgusting customer service was another issue. The girl on the phone was beyond unhelpful and rude. The man who brought out the order didn t even say hello or have a great day he THREW all our items in the trunk, I m surprised nothing is broken. After he just walked away. I understand we are in a difficult time, but kindness and customer service shouldn t be that low. Overall, very displeased with this whole store.

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