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Review of Van Den Heuvel Logistiek B.V.

I ordered a 420 EUR Fauteuil from Fonq.nl as a bir...

I ordered a 420 EUR Fauteuil from Fonq.nl as a birthday present for my father-in-law. For such a price, I would have expected at least a good delivery service. However, the delivery service provided by Fonq.nl subcontractor Van den Heuvel Logistiek B.V. was a disaster!
1. The fauteuil was supposed to be delivered on 26/11 at 9am: the chauffeur rung the bell but apparently the bell did not function and the chauffeur left immediately. Why didn't he call the mobile phone number provided? I called directly Van den Heuvel Logistiek B.V. about he delivery and got an unpleasant man on the phone who did not even want to talk with me.
2. The delivery is the rescheduled for 27/11 at 5pm. And there, what a bad surprise, the chauffeur does not even want to bring the fauteuil to the door of the apartment on the 3rd floor despite a wide lift (modern building). He left the fauteuil at the door of the building downstairs. My 75 year-old father-in-law had to carry the fauteuil himself to his apartment...
I would strongly advise Fonq.nl not to work with Van den Heuvel Logistiek B.V.