H

Henci Benci

3 years ago

The climate on the island is very cosy and tropica...

The climate on the island is very cosy and tropical. The hotel is maximum 4 star but we lived in a double suite room which was quite spacious and colourful. The beach bar is very dirty, the food selection is poor, and the service is very slow. You can only call the reception from the room (no housekeeping or restaurant booking) we tried to get room-service but we has been told they are very busy....several days in a row.:( Daily housekeeping is not complementary, you have to make several calls during the day or chase a cleaning lady to get one. They fill up the mini bar but not with everything, Nescafe or tea or water ....you never know what you get. We booked a table at the Japanese restaurant but obviously the reception made a mistake so we had no table which was fine since the place is very depressive, looks like a corner pub of the worst kind. Luckily there are many nice places with good food outside of the hotel, just a few hundred meter away in down town, so went there both for lunch and for dinner. Another strange thing was the pool which was fenced and the only way in was through a shower!!!! If somebody was taking a shower there was no way in or out!!! I have never in my entire life have seen so bad management!!! I would t even give them 1 star!!! Please send them to a corse of hospitality and hotel management. It is petty because the rooms are nice and the garden is beautiful. Sorry but my average is therefore so low.

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