BUYER BEWARE.If I could give a ZERO to RCI I would...

BUYER BEWARE.If I could give a ZERO to RCI I would .They pride themselves on being the biggest and best travel service and quite frankly they are the worst. I bought a Vacation Package including a cruise and the "consultant " who was to follow up on perks and air travel left the company. The end result is I missed out on air deals and additional perks available prior to final payment. I understand people leave but at least assign customers another TA to see the booking through. To compound the problem the person they had call me to follow up on my complaint was dumb as a box of rocks and had no idea about his company's own product offering