Absolutely disgusted with the condition of my car ...

Absolutely disgusted with the condition of my car upon pickup yesterday. I paid to have it parked outside but when I collected it, it was covered in bird poo. I have used Andrews Parking many times before and this has not happened. When we arrived there we waited for a long time before we were taken to the airport. I had to let them know we would miss our flight if we didn't get there very soon. The level of service seems to have gone down for some reason